Privacy Policy

Miami Aero LLC, doing business as Aero Filmz ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect through aerofilmz.com and our order process, how we use it, and the choices you have.

1. Information We Collect

Information you give us directly:

• Name, email address, phone number, and shipping or billing address
• Business name, license, or resale certificate details when you apply for dealer pricing
• Order history, sample requests, and warranty registrations
• Anything you include in a message or form

Information collected automatically when you visit the site:

• IP address, browser type, and device information
• Pages visited, time on site, and the site or search that referred you

Payment card details are processed by our payment provider and are not stored on our servers.

2. How We Use It

• To process and ship orders, samples, and warranty claims
• To review dealer applications and manage dealer accounts
• To answer questions and provide customer support
• To send order updates and, if you opt in, news about new colors, restocks, and dealer offers
• To improve the site and prevent fraud

3. Cookies

We use cookies and similar tools to keep the site working, remember your preferences, and understand how the site is used. You can manage cookies in your browser settings. Turning them off may affect parts of the site.

4. Third-Party Services

We use trusted third parties to run the site, process payments, ship orders, send email and text messages, and measure site traffic and advertising. They receive only the information needed to do their job and are bound by their own privacy policies. We do not sell your personal information.

5. Text Messages

If you give us your mobile number and consent, we may text you about order confirmations, shipping updates, appointment reminders, and customer support. If you separately opt in, we may also send occasional promotional texts. Message frequency varies and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Your consent to receive texts is never shared with third parties for their marketing.

6. Email Marketing

You can unsubscribe from marketing emails at any time using the link in the email. You will still receive emails about orders you have placed.

7. Data Retention and Security

We keep your information for as long as needed to fulfill orders, honor warranties, meet legal and tax obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect it, though no method of transmission or storage is completely secure.

8. Your Choices

You can ask us to access, correct, or delete the personal information we hold about you, subject to records we are required to keep. Contact us at the address below and we will respond within a reasonable time.

9. Children

Our site and products are intended for adults and businesses. We do not knowingly collect information from anyone under 18.

10. Changes to This Policy

We may update this policy from time to time. The date at the top shows the latest version, and continued use of the site after a change means you accept the updated policy.

11. Contact

Miami Aero LLC d/b/a Aero Filmz
6911 NW 43rd St, Miami, FL 33166
[email protected] · (786) 840-7132